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 New Security Features


1. YOU MUST input your email address under "Your Preferences".

2. YOU MUST go to Password Reset to enable the "Forgot My Password Function".


On your first login after 5/14/15 you will be required to re-enroll in the Multi-Factor Authentication protocol.

This means you must select new challenge questions from a new list of possible questions. This process will

be exactly the same as it was when you logged in for the first time. Your User ID and Password will stay the

same. Once you have completed the steps outlined below, you will be able to access the system as usual.


Clear all session cookies from your device. Not doing this could cause older site cookies to be used and generate

some misleading error messages. Given the number of browser versions possible, we refer you to browser support

offered by your internet provider which will be specific to your software.


Select 3 new questions from the drop down boxes provided. In addition to the new questions, you may see previously

selected questions. They can be reused, with the same security answer.


Select a new Image and Passphrase. This could also be the same information you previously selected.


Once MFA re-enrollment has been completed, all other processes going forward will be normal. We apologize for

any inconvenience this may cause, but such periodic upgrades are necessary to maintain the security of your information.

These new enhancements are designed to improve the security of your online experience. If you encounter any

difficulties, please call the credit union office at 908-527-3749 option 2.                                                                 




A User ID and Password is required to log in to our services. Services are provided through a secure connection. If you have difficulty logging in please click the Forgot your password link, call Wakefern Federal Credit Union at 908-527-3749 opt. 2 or 877-211-6999 opt. 2.
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